Customer Relationship Management Mobile Gateway
A customer-centric Universal Voice and Data Mobile Gateway that can easily integrate into IVR systems and Internet applications utilizing a wireless platform. This cutting-edge technology is a combination of Text-to-speech, Voice Activation and wireless data communications. This system can be easily integrated into existing CRM and ERP applications and provides a single channel to distribute information anytime, anywhere on any device.
A customer-centric Universal Voice and Data Mobile Gateway that can easily integrate into IVR systems and Internet applications utilizing a wireless platform. This cutting-edge technology is a combination of Text-to-speech, Voice Activation and wireless data communications. This system can be easily integrated into existing CRM and ERP applications and provides a single channel to distribute information anytime, anywhere on any device.
The key interchangeable product modules are:
Transcoder
Enables applications to be developed once and then deployed across a wide spectrum of Internet-enabled devices, wireless or wired (Smart Phones, PC's, Interactive TV's, PDA's, etc.), regardless off the device protocol or language (HTML, HDML, WML, XML, VXML, etc.).
Personalizer
Provides end-users with the ability to personalize the way they interact with an application on different types of handheld devices. This module improves usability and dramatically increases the adoption rate of wireless applications and services. Another major advantage of the personalizer revolvearound its ability to store any specific Web elements (Text Paragraph, URL, Contact info, etc.) while browsing a Web content, in a secure, personalized account, with a click of a button, and making it available in audible or displayable format at a later time on any Internet-enabled device. This technology integrates with server-side PIM tools and partnered applications.
SmartGates Server
Delivers a seamless experience by intelligently recognizing:
1) The device (Smart Phone, PC, etc.) requesting the data,
2) The data that must be found to satisfy that request,
3) The bandwidth required to display efficiently, and
4) The requirements for the user to securely complete the
transaction.
MobileGates has developed an integrated personal information management system that integrates our data systems with partners of leading IVR and Voice Companies to provide text-to-speech and voice response systems. MobileGates plans on releasing at a later date the following MG-PIM module:
MG-PIM Module:
(Personal Information Management) Tools Text-to-speech/Voice Response system provides telephone access to the following: E-mail , Calendar, Address Book, To Do List, Memo Pad, My Documents, Integrated Web Pages (provides audible versions of existing web pages). Integrated Navigation (speaks the directions generated by a truck's or vehicle's global positioning and navigation device so that the driver can keep his eyes on the road).